CAITLIN CONOVER 210 Cook Drive Underhill, Vermont 05489 (802)324-5264 caitlin@ccfoto.net

Q  U  A  L  I  F  I  C  A  T  I  O  N  S ________________________________________________________________________________ Creating, updating and maintaining websites; Designing graphics, logos and animation for websites; Excellent communication skills able to resolve problems; E  D  U  C  A  T  I  O  N ________________________________________________________________________________ Champlain College; AS inWeb Design & Management, Burlington, VT 2004-2006 Green Mountain Technical Career Center; Multimedia and Design 2003-2004 Lamoille Union High School, Hyde Park, VT 2000-2004 W  O  R  K   E  X  P  E  R  I  E  N  C  E ________________________________________________________________________________ Customer Care / Customer Service Representative (2002- 2006) Resolution Incorporated, S. Burlington, VT :: Input phone, mail, and fax orders as well as catalog requests for customers :: Listen effectively to customers and resolve problems :: Process returns and issue credits C  O  M  P  U  T  E  R    S  K  I  L  L  S ________________________________________________________________________________ Adobe Illustrator  /  Adobe Photoshop Macromedia Flash  /  Macromedia Dreamweaver HTML  /  CSS Basic XML  /  JavaScript Final Cut Pro  /  Adobe After Effects SQL  /  Microsoft PowerPoint